I have been found recently my laptop going through cycles of intense CPU activity and much fan-blowing. The hot air coming out the thing keeps my cup of tea warm, but does slow down other activities on the machine.
Looking in the task manager, it is Skype that is doing this, often eating up 25% of all four CPU cores. That is unacceptable. While minimized, Skype should be doing virtually nothing. It should sit there with a connection to Skype Central (where-ever that is) and just wait to be told to make or receive a call.
I have noticed that the Skype hone page is displaying adverts – animated adverts. I wondered if that was causing the problem? When minimised, Skype still ate CPU for breakfast, which I thought a bit strange. There is no reason to animate an advert on a minimised application. So I nearly dismissed the thought.
So I tried one of the other tabs on the home page. The “Profile” tab shows my profile and hides the advert. And that did it! CPU when down from a very warm 25% to a cool 4%. From now on, I will be selecting the Profile tab in Skype each time I log in.
So Microsoft – WTF? Why animate adverts on a minimised application? Why allow so much CPU to be used by an advert anyway? This has been happening to my partners less-powerful laptop for over a year. Can you simply not get around to fixing this stuff? It makes for a really awful user experience that reflects badly on Microsoft and Windows as a whole. However, I very much doubt you care. Microsoft, as an organisation has always been about making money, but you always did think they kind of cared something of the user experience. In recent years it feels like Microsoft have simply stopped listening to their users, stopped noticing what people are saying, stop recognising the problems people are having with their products because the lure is always on the next flashy swipe-things-around device.
Never lose sight of your customers. Never stop listening and never stop communicating.