This issue has left me scratching my head for a while, but I think I have finally found a solution. I have been generating virtual machines (VMs) for a client to run on their laptops out in the field. The VMs run a copy of the client’s SugarCRM instance, on top of Ubuntu 12.04 32-bit […]
Archive | SugarCRM
Virtualization: Placing a SugarCRM site on a laptop
We have set up a SugarCRM server on a cloud service for a client. This is great for the client, as they have offices around the world. The problem is that some of the locations they wanted to access the site were out in the jungle – quite literally in the jungle with not so […]
SugarCRM: Permissions issue importing updated records
I got this error while importing updated email addresses for existing contact records: The record could not be updated due to a permissions issue This happened for just ten records out of three thousand, and I was logged in as an administrator, so there should not have been any real privilege issues. The answer was […]
SugarCRM: Importing multiple contact emails
When importing contacts from CSV data, you may want to import more than one email into a contact. The default SugarCRM CE supports the import of two email addresses: a primary email address and one tertiary email address. More can be added manually later. The primary email address is imported from column “Email Address” and […]
Kinamu Reporter – set datatypes for exporting
Kinamu Reporter is a reporting tool for Sugar CRM. It supports basic reports and allows the data to be exported to Excel. The problem I was having was that some values stored in Sugar come out as numbers (integers). That was fine until the report was exported to Excel. Once Excel got the numbers, it […]